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Job Description
Are you looking for an opportunity to work from home and provide exceptional customer service? Amazon is hiring Customer Service Associates for candidates in Andhra Pradesh. This role involves being the first point of contact for customers, addressing their inquiries through phone, chat, and email, covering a range of topics from orders to payments and website guidance.
Key Details:
- Experience: 0 – 5 Years
- Vacancies: 200
- Salary: ₹2-3 Lacs P.A
- Location: Visakhapatnam/Vizag, Andhra Pradesh
- Remote: Yes
- Key Skills: Customer service, voice process, chat, international voice, communication skills, customer experience
- Additional Benefits: Over time and night shift allowance, Internet Allowance, Sodexo – Zeta meal, Insurance
Requirements:
- Minimum qualification: 10+2. Any graduate/PG is eligible.
- Excellent English communication skills are mandatory.
- Flexibility to work in shifts.
- Effective time management and prioritization skills.
- Ability to communicate clearly with customers.
- Good comprehension skills.
- Proficiency in using a desktop/laptop computer system, including Windows 7, Microsoft Outlook, and Internet Explorer.
- Good typing skills.
How to Apply for this Job:
To apply for this position and complete the assessment, you’ll need a laptop/PC with a webcam and a headphone with a good microphone. Ensure you have a stable internet connection (minimum 20Mbps) and attempt the assessment in an undisturbed environment. Proficiency in English is a must.
Click the link below or copy and paste it into a Google Chrome browser to take the assessment:
[Amazon Customer Service Assessment Link](https://amazon.force.com/BBJobDetails?AZREF=https%3A%2F%2Fhvr-amazon.my.salesforce.com%2F&reqid=a0R4U00000P1TTiUAN)
About Amazon Customer Service:
Amazon’s Contact Centers aim to provide the best support experience to customers globally. They operate 24/7 and are committed to resolving issues efficiently. As a Customer Service Associate, you’ll play a vital role in achieving this mission.
Conclusion:
If you’re in Andhra Pradesh and possess excellent communication skills, this work-from-home opportunity with Amazon could be a great fit for you. Make sure to review the complete job description and apply through the provided assessment link to join Amazon’s mission of delivering exceptional customer service.
Job Notification:
To know full details about this job opportunity, click on this link to view the job notification.
